Founded in 1972, Meadows & Ohly is a leading healthcare real estate services firm serving health systems and providers nationwide. With more than 250 employees across nine offices, we deliver integrated real estate, advisory, development, and management solutions tailored to the healthcare industry. Our culture is built on integrity, collaboration, hard work, and long-term relationships, driven by exceptional people committed to doing what is best for our clients, partners, and communities.
Why Join Us?
- Awarded 2025 & 2026 Modern Healthcare Best Places to Work
- Competitive compensation and performance incentives
- Comprehensive health, dental, and vision benefits
- 401(k) with company match
- Generous PTO and paid holidays
- Professional development and career growth opportunities
- Collaborative, people-first culture focused on work-life balance
Position Overview:
The AR & Collections Specialist supports the timely and accurate processing of invoices, payments, and accounts receivable activities for M&O’s clients and properties. This role plays an important part in maintaining accurate financial information, resolving billing questions, and ensuring a consistent, professional experience for tenants, clients, and internal teams.
While much of the work happens behind the scenes, this position directly supports the relationships that are central to M&O’s business. By approaching every interaction with accuracy, responsiveness, and a service-minded attitude, the AR & Collections Specialist helps make financial processes easier for clients and tenants while supporting the successful operation of the healthcare environments M&O serves.
Key Responsibilities:
- Prepare and process recurring and one-time tenant and corporate invoices for services provided.
- Process tenant and corporate payments through lockbox, ACH, Paymode X, checks, and other payment methods and assist with related deposits.
- Monitor outstanding accounts receivable and proactively follow up with customers to support timely collections.
- Communicate with customers regarding outstanding balances, payment options, billing questions, and account discrepancies.
- Investigate and resolve billing discrepancies, including tenant and client bill-back accounts.
- Generate and distribute corporate and client accounts receivable reports and maintain accurate customer information within accounting systems.
- Assist with bank reconciliations, monthly rent escalations, property manager requests, and other accounting projects as needed.
- Identify opportunities to improve accounts receivable processes, systems, and collection efficiency.
Qualifications:
- Bachelor’s degree in Accounting or related field preferred; one to two years of related experience and/or training, or an equivalent combination of education and experience.
- Strong attention to detail with the ability to accurately process financial information.
- Clear and professional written and verbal communication skills.
- Strong problem-solving and analytical skills with the ability to investigate and resolve billing issues.
- Ability to manage multiple priorities, meet deadlines, and work effectively with internal and external stakeholders.
- Proactive approach to identifying process improvements and resolving accounts receivable issues.
- Proficiency with Microsoft Office, particularly Excel, preferred.
- Experience with MRI or other property management/accounting software preferred.
Additional Requirements & Disclaimer:
Candidates must possess reliable transportation and maintain a valid driver’s license, as certain roles may require travel to client sites or other off-site locations. Employment is contingent upon successfully passing applicable background, credit, and/or drug screenings, in accordance with applicable laws and position requirements.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of the role. Depending on the position, employees may be required to sit, stand, walk, drive, communicate, use hands and fingers, lift or move materials in varying weight, and work in active healthcare, office, or commercial building environments. Specific vision abilities, including close vision and the ability to adjust focus, may also be required.
This job posting is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities and requirements may change based on business needs. Meadows & Ohly is an Equal Opportunity Employer.
